Divide and Conquer
Today promises to be a long day. I thought I wouldn’t want to get out of bed because on top of the many phone calls I need to make, and the fact that Emily is home from school for Veteran’s Day, I’m also going to try to get some actual work done.
Here’s my list of phone calls, in order of preference:
- CDPHP – I need to find out what’s covered at Columbia and who the liver surgeon is over there (since it’s not Dr. Kato) and also see if I can get approval for Dr. Kato to do the transplant since he’s the guy we’ve heard so much about…
- Transplant Financial Coordinator at Westchester – I tried calling her on Friday. This is the person who seemed to put the breaks on our emergency Medicaid application in favor of me switching to a different insurance company (MVP) which covers transplant at Westchester
- Transplant Financial Coordinator at Columbia (I need to figure out if they can get CDPHP to pay for a consult with Dr. Kato)
- Dr. Kato’s office – to schedule an appointment to meet with him.
- Medicaid Coordinator at Westchester – I need to speak with her to see if it’s still viable that we can get emergency Medicaid for Ana and thus avoid having to switch insurance companies (switching means going from a $400/month premium to a $1300/month premium + deductibles and copayments which is the MVP plan).
- I also need to follow up on a bill I got from Westchester for $3690. The bill says there was no response from the insurance company when they submitted the claim and we are responsible for 100% of the balance, but I have an explanation of benefits from CDPHP which lists the claim and approved $2100 of it (so the bill is wrong).
- (Jim) will call Dr. Wu (Westchester’s liver transplant surgeon) to make an appointment. The liver team at Westchester is covered for various things not including the actual transplant. So Jim and I want to meet with Dr. Wu to get his opinion and also meet with Dr. Rosencranz who is the Pediatric Hepatologist on the team.
- (Jim) will either call or stop by our local social security office to find out how to get his birth certificate and social security card to match. The names are different because he took his mother’s maiden name when he was a child and he only has his original birth certificate.
- (Jim) will go food shopping (Ana’s got friends coming over today and the cupboards are bare).
- And, unrelated to the medical stuff, I need to call the school board and schedule Ana for a special ed evaluation since she will be entitled to some services (namely, tutoring) due to her illness.
The goal of all of the above (excluding the school board phone call) is to choose the surgeon and get Ana started with seeing him so she can be put on the donor list. I hope to have that done this week.
I plan on taking copious notes.